General Information
These Terms & Conditions of Sale apply to all orders placed with CHEMQUEST CHEMICALS LLC. By purchasing from CHEMQUEST CHEMICALS LLC, you (the Customer) agree to these Terms & Conditions. Additional, varied, or conflicting terms in Customer’s purchase order, or elsewhere, shall not apply unless agreed to in a writing signed by an authorized representative of CHEMQUEST CHEMICALS LLC. Customer shall be deemed to have accepted these Terms & Conditions by submitting a purchase order or accepting any product from CHEMQUEST CHEMICALS LLC.
Ordering Information
Orders may be placed Monday through Friday, via phone, fax, email or US Mail, and should be directed with all other correspondence to:
CHEMQUEST CHEMICALS LLC
Corporate
9730 Bay Area Blvd.
Pasadena, TX 77507
sales@chemquestchemicals.com
Phone: 281-291-9966
Fax: 281-291-9988
www.chemquestchemicals.com
8:00 AM to 5:00 PM CST
All orders are subject to approval by CHEMQUEST CHEMICALS LLC. CHEMQUEST CHEMICALS LLC reserves the right to decline an order, in whole or in part, when the type or quantity of goods or creditworthiness of Customer is not satisfactory to CHEMQUEST CHEMICALS LLC in its sole and absolute discretion. Verbal orders must be acknowledged in writing.
Prices & Shipping
Prices are FOB CHEMQUEST CHEMICALS LLC’swarehouse, unless stated otherwise. All prices are will be established at the time order is accepted by CHEMQUEST CHEMICALS LLC. Prices for back-ordered product are not guaranteed.
In the absence of specific routing instruction, CHEMQUEST CHEMICALS LLCwill route shipments via the most practical and efficient method, as determined by CHEMQUEST CHEMICALS LLC. Unless otherwise negotiated, shipping charges shall be either prepaid or added to Customer’s invoice. Third-party billing, drop shipments, and expedited, special delivery and custom packaged shipments are available upon request, subject to additional charges.
All shipments must be examined upon receipt and CHEMQUEST CHEMICALS LLCmust be promptly notified of any order discrepancies or if rejection is intended. Freight, COD, special handling fees, and handling costs will be charged for rejected orders unless otherwise approved by CHEMQUEST CHEMICALS LLC. CHEMQUEST CHEMICALS LLCshall not be liable for delays in delivery due to causes beyond the reasonable control of CHEMQUEST CHEMICALS LLC. CHEMQUEST CHEMICALS LLCreserves the right to delay shipment, adjust terms and/or withdraw from fulfilling orders if Customer fails to pay within established payment terms.
Payment Terms
For Customers with an open account, who have applied for and been approved for credit, standard payments terms are net thirty (30) days from date of invoice. VISA, Master Card and American Express are accepted for new orders, subject to a 3% service charge.
Past due balances are subject to late payment charges of 1.5% per month. Customer shall be responsible for costs and expenses incurred in the collection of past due balances, including reasonable attorneys’ fees.
Cancellation of Orders
All order cancellation requests must be made in writing. Generally, no cancellation fee will be applied for cancellation requests received prior to an order being released for production, or prior to a stock order being shipped. Cancellation requests for made-to-order and Special Order items will be assessed on a case-by-case basis and may be rejected at CHEMQUEST CHEMICALS LLC’s sole discretion. If a cancellation is accepted, CHEMQUEST CHEMICALS LLC will endeavor to minimize the costs of cancellation; however, a cancellation fee may apply.
Returns
Products are custom manufactured per customer specifications and purchase order and once in process or produced, are Non-Cancelable and Non-Returnable. Raw material purchased solely for Customers product will be charged the full value of the material if not returnable or restocking fee, whichever is applicable.
Warranties & Disclaimer
All technical Information presented is believed to be reliable and is offered only as a guide to product selection. CHEMQUEST CHEMICALS LLC makes no guarantees as to the suitability of any products for a particular use. Any information is subject to change without notice. All manufacturers’ specifications, brand names and logos are used with their permission.
Limitation of Liability
CHEMQUEST CHEMICALS LLC shall not be liable for any incidental, special, indirect, punitive or consequential damages, however caused and on any theory of liability, arising from the purchase, use, or further sale of products sold, supplied, or furnished by CHEMQUEST CHEMICALS LLC, from defects in such products, or by the failure of CHEMQUEST CHEMICALS LLC to deliver ordered products within a given frame of time. CHEMQUEST CHEMICALS LLC‘s liability is limited to the dollar value of goods as stated on Customer’s invoice.
Taxes
Customers are fully responsible for payment of all applicable state and local tax, or for providing a valid sales tax exemption certificate.
Entire Agreement/Applicable Law
Except as stated in the final Order Acknowledgement or otherwise agreed in writing by CHEMQUEST CHEMICALS LLC, these Terms & Conditions shall constitute the entire agreement between CHEMQUEST CHEMICALS LLC and Customer, and shall be governed and construed according to the laws of the State of Texas.
CHEMQUEST CHEMICALS LLC
9730 Bay Area Blvd, Pasadena, TX 77507
Rev 06/15/16
